If you’re interested in working with a dedicated team of experts providing home cooling and heating services across the state of Maine, then you’ve come to the right place. Our team at Valley Home Services is frequently looking for new members to join the Valley family. Current positions are based out of Hermon, ME or Brunswick, ME with Technician and Consultant positions requiring travel across the state–company vehicle provided. Check back below to see our latest job postings, or reach out to learn more.

Valley Home Services performs background checks for all new job opportunities.

Now offering medical benefits and matching retirement contributions!

Career Opportunities at Valley Home Services

*MT refers to Managed Technician / *VHS refers to Valley Home Services

General Summary/Essential Functions and Duties:

  • Answer incoming calls and respond to customers in a timely and courteous manner
  • Assisting walk-in’s
  • Troubleshoot service calls with customers
  • Escalate service questions to technicians when appropriate
  • Scheduling consults and service visits
  • Respond to incoming emails when appropriate as directed
  • Create and maintain forms to assist with smooth operations
  • File and scan documents
  • Maintain cleanliness of office/showroom to reflect an attractive customer and employee-friendly environment
  • Assist the Director of Operations as needed
  • Assist the field team as appropriate
  • Other duties as assigned

Position Specifications:

  • Strong attention to detail
  • Excellent telephone skills
  • Superior customer service skills
  • Must be a highly motivated self-starter (initiative)
  • Positive “can do” attitude
  • Punctual, professional, and clean appearance
  • Work well with field and office team
  • Reliable/Dependable

General Summary/Essential Functions and Duties:

  • Managed Technician
  • Review Jobs prior to dispatch
  • Dispatch to jobs in real time
  • Safely operate company vehicles – travel to job sites
  • Contact Customers as appropriate
  • Greet Customers at job site and go over work scope prior to starting the work
  • Identify “Red Flags” per Customer Advisory Form and advise Customer as needed
  • Provide high quality installations using VHS standards and industry best practices
  • Direct and Manage the work of assistants assigned to the job
  • Go over completed work with Customer and gather signature for acceptance of work
  • Complete rebate paperwork and gather signatures, as applicable
  • Provide Heat Pump Education to Customers
  • Collect and Process payment
  • Other duties as assigned – to include occasional Maintenance & Service operations, facility operations, and administrative tasks 

Position Requirements:

  • Strong technical aptitude
  • Strong customer service skills
  • Must be a motivated “self-starter”
  • Valid driver’s license and clean driving record
  • Positive “can do” attitude
  • Punctual, professional, and clean appearance
  • Maintain good working relationships with field and office staff
  • Able to work outside safely and responsibly year-round
  • Must be comfortable with ladder and roof work
  • Reliable
  • “Managed Technicians” are responsible for ​all​ Work on jobs and must be able to delegate tasks to Assistant Technicians professionally and consistently.

General Summary/Essential Functions and Duties:

  • Assistant Technician
  • Review Jobs and load assigned vehicle without assistance
  • Unload and clean out vehicle(s) at end of day without assistance
  • Ensure MT has reviewed materials for the Job utilizing the checklist prior to Dispatch
  • Assist MT in Dispatching to jobs in real time
  • Safely operate company vehicles – travel to job sites
  • Assist MT as applicable in contacting Customers as appropriate
  • Assist MT as applicable in greeting Customers at job site and going over work scope prior to starting the work
  • Identify “Red Flags” per Customer Advisory Form and advise MT and Customer as needed
  • Provide high quality installations using VHS standards and industry best practices
  • Assist MT as applicable to go over completed work with Customer and gather signature for acceptance of work
  • Assist MT as applicable to complete Rebate Forms and gather signatures, as applicable
  • Assist MT as applicable to provide Heat Pump Education to Customers
  • Assist MT as applicable to collect and Process Payment
  • Other duties as assigned – to include occasional Maintenance & Service operations, facility operations, and administrative tasks

Position Requirements:

  • Strong technical aptitude
  • Strong customer service skills
  • Must be a motivated “self-starter”
  • Valid driver’s license and clean driving record
  • Positive “can do” attitude
  • Punctual, professional, and clean appearance
  • Maintain good working relationships with field and office staff
  • Able to work outside safely and responsibly year-round
  • Must be comfortable with ladder and roof work
  • Reliable
  • Assistant Technicians must Offer and Request Assistance to the MT for the purpose of completing Jobs to Standard consistently

We’re seeking a limited license or master electrician to assist with wiring heat pumps and/or generators. If you or someone you know is interested in this position, please contact us today.

  • Licensed Electrician (Limited or Master)
  • Piece work coverage
  • Experience wiring heat pumps and generators
  • High standard of integrity and professionalism
  • Interested in working with a great team