A heat pump is a heating and cooling system for your home that is far more efficient than traditional systems. It works by extracting heat outside, even on very cold days, and transferring that heat through refrigerant lines to one or more inside units that circulate the heat in your home.

It reverses this process to act as an air conditioner when in cooling mode. In addition, heat pumps have a dry mode for dehumidification and a fan mode for days when you just want to open the windows and use it as a ceiling fan.

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Our consultants will listen and discuss your options with you to help you to make the most informed decision. We treat your home like it is our own. Our technicians focus on keeping your home tidy from the moment we walk through your door. It all starts with a free consultation and estimate.


Efficiency Maine recommends that your system is professionally cleaned every one to two years. We offer different payment options for you, including service agreements.


We service what we sell, providing a 1st year peace of mind guarantee, 12-year manufacturer warranty, and either a complete service agreement or pay-as-you-go plan.

Valley Home Services technician's tool bag.

Peace of Mind Guarantee

Each of our systems comes with a Valley Peace of Mind Guarantee. This means that during the first year after your installation, you will not be charged for the cost of labor in the event of a necessary service visit. We provide this added coverage because we want you to be completely satisfied and be able to trust the quality of the installation of your new system. Parts are covered for applicable service calls under the manufacturer warranty. This included membership is valid even without committing to an annual membership later.

Fujitsu systems come with a 12-year manufacturer warranty that covers parts.

Service Memberships

Honeywell Generator, sales, installation and service.

Gold Membership

Includes the annual professional inspection and cleaning, plus free service labor* if your system needs repairs or replacements within the year following the cleaning.

Regular maintenance of heat pumps is easy and effective.

Silver Membership

Includes the annual professional inspection and cleaning for a discounted price. This plan does not include free labor for repairs or service issues.

Valley Home Services offers outstanding customer service.


Call us when you’d like to schedule an inspection and cleaning for your equipment. Pay-as-you-go inspection and cleanings do not create or extend service memberships.

 *The Gold Membership extends your peace of mind guarantee with Valley, but to do so, this membership must be maintained continuously throughout the life of your heat pump.

Why are heat pumps so efficient?

Heat pumps are powered by electricity (240-volt AC), and they save the average Mainer 50 percent on their heating costs. They are approximately two times more efficient than “window rattler” air conditioners. Unlike other economical heating methods such as wood stoves and pellet stoves, heat pumps require very little maintenance, can be left on while you’re away, and are not combustion-based.

What are the advantages of mini-split heat pump systems?

Beyond the dual (or “split”) heating and cooling functionality, mini-split systems provide a host of benefits, including:

  • Individual zoning that allows you to personalize comfort in different rooms
  • Independent operation of units via remote control
  • High energy efficiency
  • Quiet operation
  • Wall mounting or floor mounting options

Fujitsu has multiple systems that are qualified as ENERGY STAR Most Efficient, which means that they are eligible for rebates with Efficiency Maine. Contact us or call 800-316-7815 for more details on the current rebates for residential installations, low- and moderate-income Mainers, or businesses.

Relax with Valley Home Services.

Does my heat pump qualify for rebates or discounts?

Don’t worry, we do this homework for you before we show up for your consultation. Please visit our Rebates, Promotions and Financing page for more information on the most current rebates.

Can I get financing for purchase of my heat pump through Valley Home Services?

Yes, we help customers receive financing through either the National Energy Improvement Fund (partnered with Efficiency Maine) or Synchrony Bank. We want to make it as easy as possible for Mainers to enjoy all of the benefits of heat pump ownership. Visit our Rebates, Promotions and Financing page for more information on financing options.

Calculate the cost and savings.

Why do we prefer heat pumps to traditional central air heating and cooling systems?

Heat pumps are one of the most efficient heating and cooling systems available in terms of energy saved and the lack of byproducts that they emit. Homeowners and businesses can enjoy exceptional temperature control performance along with significantly lower utility bills.
Unlike central air systems that heat or cool an entire structure, heat pumps offer targeted temperature control exactly where it’s needed. And once you get used to using your heat pump, it provides a more consistent source of heat rather than the short “blasts” of heat we normally expect from traditional furnaces that turn on for short bursts. Here are ten quick tips from the state of Maine on the proper use of your heat pump.
Heat pumps also allow you to customize and tailor your home’s heating or cooling with precise temperature control through zoning. Different rooms of your home can maintain different temperatures with a multi-zone mini-split heat pump system or systems.